How much does shipping cost in Italy?
We offer free ground shipping on all orders within Italy.
How long does domestic shipping take?
Standard orders are typically processed between 1-3 business days. Orders are in transit business days only. Sometimes processing may take longer, however, depending on our ability to meet the prevailing order volume. We do our very best to keep up with our stock, but due to demand, some items may be purchased on backorder and may be delayed. In the event of shipping delays for any reason we will inform you via e-mail as soon as possible.
How much does international shipping cost?
We offer free international shipping on orders over 500 €. A country-specific shipping fee will be applied at checkout on orders less than 500 € (see below)
We offer free international shipping on the first purchase and for next orders over 500 . A country-specific shipping fee will be applied at checkout on orders less than 500 € after the 1st purchase (see below)
How long does International shipping take?
We currently offer DHL for international orders which typically takes up to 4 business days. Le Manz Srl is not responsible for any customs fees or duties incurred on international shipments as these are the responsibility of the purchaser. Please check with your local customs office about rules and regulations that may apply to you. A helpful link to calculate how much you will be charged for customs depending on your country is dutycalculator.com. Please note, however, even with these shipping methods, transit times may vary due to customs delays. If you’re having trouble with your order, please don’t hesitate to contact us.
Send an email to firstname.lastname@example.org specifying the problem / change / refund you want to proceed with.
We will gladly accept returns on all items within 14 days from time of shipment for store credit only. Items must be unwashed, unworn and with original tags.
We do not offer refunds after 14 days of receipt but are glad to exchange any items or issue a voucher for store credit.
Return handling and return shipping costs are the responsibility of the customer. Shipping costs are non-refundable.
Please send the item you would like to return to the below address
Le Manz SRL, via ugo la Malfa 65
90014 Casteldaccia, Palermo
If the price of the item you have chosen is inferior to your original order
We will send you the new item on the arrival of your parcel and create a voucher for the remaining amount that will be emailed to you.
If the price of the item is superior to your original order
We will create a voucher for the full amount payed initially that will be emailed to you and you will be able to use this voucher to buy the new item you would like.
Vouchers are valid for a full year.